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The SBA OIG identified the need for an organizational development effort to improve its ability to attract, develop, and retain quality employees with diverse skills and ensure that they perform at high levels. To successfully accomplish these initiatives, the SBA OIG partnered with The Wynhurst Group/Federal Management Partners, Inc. (FMP) to complete a range of organizational and performance management consulting and support services, including leadership coaching, training, and development.

TWG led two emotional intelligence workshops in preparation for the 360° assessments and coaching, conducted 360° feedback assessments for leaders, led coaching sessions to address the feedback, and developed and facilitated workshops on “Managing from the Middle.”

Through the SBA OIG leadership development and coaching efforts, TWG helped SBA OIG understand the future direction of leadership within the organization and enhanced awareness of the importance of investing in ongoing leadership development. SBA OIG has improved the quality of leadership as a result of this work together.

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